Shipping Policy

Last Updated: June 2026

We want every order to arrive safely and on time. Here's everything you need to know about how we ship.

Processing Time

All orders are processed and dispatched within 1–2 business days of placement. Orders placed after 6:00 PM or on weekends begin processing the next business day. You'll receive a tracking confirmation email as soon as your order ships.

Order Cut Off Time: 6 PM

Delivery Timeframes

 

Delivery times are estimates. Delays may occasionally occur during peak seasons or due to carrier conditions.

Shipping Rates & Free Shipping

 We offer free shipping on all orders .

Order Tracking

Once your order ships, you'll receive a confirmation email with your tracking number and a link to follow your package in real time. If tracking hasn't updated within 48 hours of your dispatch email, please reach out to us.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for delays caused by an incorrect address. If you notice an error, contact us immediately at info@frigidairfilters.com — we can update it if your order hasn't shipped yet.

Damaged or Lost Packages

If your order arrives damaged, contact us within 7 days of delivery with photos and your order number. We'll arrange a replacement or full refund at no cost to you.

If your package is marked as delivered but hasn't arrived, please check with neighbors or building management first, then contact us and we'll help you file a carrier claim.

Order Cancellations

You may cancel your order within 2 hours of placing it. After that, your order may already be in processing. Once shipped, our standard return policy applies.

Contact Us

This policy may be updated at any time. Changes will be reflected on this page with an updated date.